Grounded in the real hiring process
Built from the employer's own process and public material, not candidate reports. Sign up and tell us what you were actually asked.
02 / Hiring process
Five stages, and one of them decides it
5 stages from application to offer. Tailored assessments and technical interview is reported to be the one that decides it.
5stages
01
Application reviewed by the Talent Team
Braze's own page describes this as a review by the Talent Team, who reach out to schedule a phone interview if there's a match.
02
Recruiter interview background, motivation and career goals
A conversation with a Talent Partner to understand your background, motivations and career goals, described on Braze's own page as a two way conversation.
03
Hiring manager and team interviews experience, fit and behavioural questions
The hiring manager asks about your experience and how you'd work together, and a separate team interview covers more behavioural and situational questions with potential future teammates.
04
Tailored assessments and technical interview role dependent, not everyone goes through this
Depending on the role, this can include coding challenges, portfolio reviews, case studies or sales presentations. Software engineers get a live coding interview with a team member, while other engineering-related roles get a non-live coding assessment instead.
05
Offer and onboarding then preboarding begins
If it's a match on both ends, your Talent Partner follows up with an offer, and the Onboarding team and your hiring manager support you from there.
Ask before the interview: what will this round cover, who will I meet, and is there anything I should prepare?The question almost nobody asks
03 / Question library
Interview question practice library
The interview and team rounds, the tailored assessment stage, and the six named values apply broadly across departments, so the core set below covers that ground. Each department then adds the depth specific to it.
61questions
Asked in every interviewAsked in every Braze interview
01 Why Braze, and why this department specifically? Why Braze Open guide
Find your angle. Checks whether a candidate picked the specific department for a real reason, not general familiarity with customer engagement software.
Build your answer
- Name the actual department. Not just Braze generally.
- Tie it to something concrete you've done. A real experience pointing at this department.
- State what you want to own there specifically. Concrete, not vague ambition.
Bring the evidence
One specific fact about the department you applied to that most Braze applicants wouldn't know.
What weakens it
Braze is a leader in customer engagement and I want to work somewhere growing fast.
Likely follow upWhat would you do in your first ninety days in this specific department?
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.02 Tell me about a time an interview or evaluation genuinely changed your own mind about whether you wanted the opportunity. Hiring Open guide
Find your angle. Braze's own page frames the recruiter interview as a two-way street, testing whether a candidate actually evaluates fit rather than just performing enthusiasm.
Build your answer
- Describe your assumption going in. What you expected before the conversation.
- Explain what specifically changed your view. Concrete, not vague.
- State what you did with that changed view. Honest, even if it meant walking away.
Bring the evidence
A specific instance of a two-way conversation genuinely changing your own assessment of an opportunity, with an honest account of what you did with that new view.
What weakens it
I always go into interviews with an open mind.
Likely follow upWhat would you have done if the conversation had revealed a serious mismatch?
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.03 Describe a time you told the story of a real problem you tried to solve, including the trade-offs you had to make. Storytelling Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.04 Tell me about a time you had to figure out how to work with a new team member whose working style was very different from yours. Situational judgment Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.05 Describe a time you had to prepare for an evaluation where you didn't know exactly what format it would take. Assessment format Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.06 Tell me about a time you had to produce something live, in front of someone, rather than submitting finished work asynchronously. Problem-solving Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.07 Describe a time your actual responsibilities in a role turned out to be broader or different from what you expected going in. Ambiguity Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.08 Tell me about a time you noticed a small issue and raised it before it became a bigger problem. Early warning Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.09 Describe a time you made an investment or took a calculated risk aimed at a longer term outcome rather than an immediate one. Vision Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.10 Tell me about a time pursuing a genuine curiosity led you to a skill or piece of mastery you didn't have before. Embrace Curiosity Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.11 Describe a time you challenged an assumption, your own or someone else's, by asking a thoughtful question rather than accepting it. Honesty Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.12 Tell me about a time your own individuality shaped how you handled a work or team situation. Authenticity Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.13 What's something about how you work that would show up in your first month here, not in this interview? Weakness Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.Customer Experience6 to practise
6 questions
The questions this role actually gets asked
The core set above is asked whatever you applied for. These 6 are specific to Customer Experience, and they are usually what the decision turns on.
Create a free accountWhat you get
Less than the cost of one lunch, for a great deal more confidence.- Unlimited tailored interview preparation
- A massive database of actual questions and answer guides
Role specific
Pick your role and the list narrows to what that role tends to get asked.
A guide for every answer
What the question is testing, three steps to build your answer, and the evidence to bring.
Prepared, not guessing
You walk in knowing the shape of the round and which of your own stories fits it.
04 / In the news
Worth mentioning in the room
The strongest answer to why this company is something that happened last month.
4stories
Free account
What happened at this employer this month
Stories screened from everything published about this employer, chosen because they can be used in the room rather than because they are recent.
- Each one carries a line on how to use it in the answer
- Crime, recalls, litigation and share price moves are excluded outright
- Refreshed daily, so it is different the week of your interview
05 / The six values
What is actually being scored
Braze publishes six values in this exact language on its own careers page. Bring one real story for each rather than a general answer about wanting to work at a fast growing customer engagement company.
6stories
Take Your Seat at the Table
A time you rolled up your sleeves and contributed your own perspective rather than deferring to the room.
Don't Ignore Smoke
A time you flagged a small issue before it became a bigger problem, or someone flagged one to you and you treated it seriously.
Shape the Future
A time you made an investment or took a calculated risk aimed at a longer term outcome.
Embrace Curiosity
A time pursuing a genuine curiosity led you to a new skill or a piece of mastery you didn't have before.
Seek the Truth
A time you challenged an assumption, your own or someone else's, by asking a thoughtful question rather than accepting it.
Be a Human
A time your own individuality shaped how you handled a work situation, and you operated with integrity and kindness through it.
06 / Before you apply
Where candidates lose it
Pro
Where candidates lose this before anyone meets them
The part of the process that eliminates most people is not the interview. It is what happens around it, and almost none of it is written down anywhere.
- The assessment answers that read as dishonest rather than confident
- What the availability question is really deciding
- The application detail that cannot be edited once submitted
Interview in 48 Hours
Turn your experience into your advantage.Bring your own stories to the interview. Start with the role, build your preparation sheet.