Grounded in the real hiring process
Built from the employer's own process and public material, not candidate reports. Sign up and tell us what you were actually asked.
02 / Hiring process
Five stages, and one of them decides it
5 stages from application to offer. Screening is reported to be the one that decides it.
5stages
01
Application role and availability
Apply through METRO's official careers site or in store where offered. Match your application to the role, location, schedule and required experience.
02
Screening baseline fit
METRO job postings say AI tools may assist screening, assessment or selection, while recruitment decisions remain with its Talent Acquisition team or employees.
03
Interview service and evidence
Expect questions that connect your past actions to the work: serving customers, protecting accuracy, coordinating shifts, working safely or making an operational decision.
04
Role check practical judgment
Some roles may include a job-specific conversation, assessment or work-related check. Be honest about your availability, training and the conditions in which you do your best work.
05
Offer and onboarding clear next steps
If selected, confirm the role, schedule, required onboarding and any role-specific conditions before you start.
Ask before the interview: what will this round cover, who will I meet, and is there anything I should prepare?The question almost nobody asks
03 / Question library
Interview question practice library
These are original, role-specific practice questions based on METRO's published career areas, customer promises and colleague information. They are not presented as verbatim candidate reports.
60questions
Asked in every interviewAsked in every METRO Inc. interview
01 Why METRO and this specific role? Motivation Open guide
Find your angle. Tests whether you connect your experience to METRO's food, pharmacy or operational work.
Build your answer
- Name the work. State the daily outcome.
- Connect evidence. Use a related result.
- Contribute early. Name a useful first action.
Bring the evidence
The role outcome, one comparable responsibility and a practical first contribution.
What weakens it
I shop there often. Brand familiarity is not role fit.
Likely follow upWhat would you learn in your first month?
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.02 Tell me about helping a customer who did not know what they needed. Customer focus Open guide
Find your angle. Tests whether you discover the real need before offering a route.
Build your answer
- Listen first. Ask a clarifying question.
- Compare options. Explain relevant differences.
- Confirm next step. Check the choice is understood.
Bring the evidence
The customer's stated need, options considered and the resulting decision.
What weakens it
I pointed them to an aisle. Explain how you made the help useful.
Likely follow upWhat if the preferred item was unavailable?
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.03 Describe catching an error before it affected someone else. Accuracy Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.04 Tell me about a shift handoff that needed to be clearer. Teamwork Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.05 Describe choosing a required process over a faster shortcut. Safety Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.06 What feedback changed how you work? Feedback Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.07 Tell me about adapting how you worked with someone whose needs differed from yours. Inclusion Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.08 How do you decide what to do first during a busy period? Priorities Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.09 Tell me about rebuilding trust after a commitment slipped. Reliability Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.10 Describe learning a new task without risking quality. Learning Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.11 What would you ask the METRO interview team? Questions Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.12 Tell me about raising a concern when it would have been easier to stay quiet. Ethics Locked
Pro
Build this answer out of your own experience
The guide for this question: what the stage is scoring, three steps to structure the response, the evidence worth bringing, what weakens it, and the follow up. Then Pro drafts your version of it against your CV, so you walk in with your own answer rather than someone else's script.
Subscribe to Pro Unlimited preparation, every question, every company.Food Stores and Customer Service8 to practise
8 questions
The questions this role actually gets asked
The core set above is asked whatever you applied for. These 8 are specific to Food Stores and Customer Service, and they are usually what the decision turns on.
Create a free accountWhat you get
Less than the cost of one lunch, for a great deal more confidence.- Unlimited tailored interview preparation
- A massive database of actual questions and answer guides
Role specific
Pick your role and the list narrows to what that role tends to get asked.
A guide for every answer
What the question is testing, three steps to build your answer, and the evidence to bring.
Prepared, not guessing
You walk in knowing the shape of the round and which of your own stories fits it.
04 / In the news
Worth mentioning in the room
The strongest answer to why this company is something that happened last month.
2stories
Free account
What happened at this employer this month
Stories screened from everything published about this employer, chosen because they can be used in the room rather than because they are recent.
- Each one carries a line on how to use it in the answer
- Crime, recalls, litigation and share price moves are excluded outright
- Refreshed daily, so it is different the week of your interview
05 / The four values
What is actually being scored
METRO says its colleagues nourish the health and well-being of communities through quality products, customer experience, safety, development and an ethical, inclusive workplace. Use stories that make those commitments observable.
4stories
Freshness and quality
Show how you noticed a product, service or record issue and protected the standard before it reached a customer.
Welcoming service
Show how you listened, helped someone decide or found a truthful next step while keeping work moving.
Safety and respect
Show how you followed a required process, created a respectful interaction or raised a concern early.
Team growth
Show how you made a handoff stronger, taught a colleague or used feedback to improve the next shift.
06 / Before you apply
Where candidates lose it
Pro
Where candidates lose this before anyone meets them
The part of the process that eliminates most people is not the interview. It is what happens around it, and almost none of it is written down anywhere.
- The assessment answers that read as dishonest rather than confident
- What the availability question is really deciding
- The application detail that cannot be edited once submitted
Interview in 48 Hours
Turn your experience into your advantage.Bring your own stories to the interview. Start with the role, build your preparation sheet.